Business Skills Enhancement Certificate (BSE)

Prepare for positions in the retail, financial, or service industry. This program focuses on basic critical skills, attitudes and behaviors demanded by employers. You will obtain skills in communication, teamwork, information technology, and customer relations, giving you maximum flexibility when applying for a wide selection of jobs. For students who choose to continue their education, all classes can be applied to the Business Administration—Career Associate Degree. By continuing toward the degree, you can acquire knowledge in accounting, marketing, and management necessary for advancement.

 

Campus/format: This program can be completed during the day or evening at the Gardner Campus.

Special requirements: Technical standards must be met with or without accommodations.

Transfer options: Courses can be applied toward MWCC’s Business Administration—Career Degree and the Business Administration—Transfer Degree programs. Consult with your academic adviser.

Career options: Customer service representative, assistant account manager, assistant administrative support, pre-manager position.

Earning potential: Varies according to industry and level of success.

 

Number

Suggested Course Order

Cr.

BUS112

Introduction to Customer Relations

3

BUS113

Business Etiquette & Protocol

3

ENG101

English Composition I

3

BSS153 or BSS236

Keyboarding & Word Processing
or Word I

3

 

 

PSY143

Group Dynamics

3

MAT126

Topics in Mathematics

3

BUS125

Communicating for Business & Industry

3

CIS127

Computer Technologies

3

 

Professional Elective

3

 

Total:

27

Elective courses by abbreviation

 

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Program Competencies

Upon graduation from these programs students shall have demonstrated the ability to:

  1. Identify basic principles utilized in the business world today.
  2. Demonstrate an understanding of basic economic principles including skills necessary to read, create, and understand graphical information.
  3. Demonstrate understanding of the “marketing concept” and its application by profit-seeking firms of this decade.
  4. Demonstrate an understanding of how monetary and fiscal policies are used to stabilize or stimulate the U.S. economy.
  5. Use the latest computer and electronic technology in both personal lives and professional careers.
  6. Analyze economic events necessary for recording accounting transactions that result in accurately-prepared financial statements.
  7. Apply basic management principles skills in order to obtain employment in fields related to training such that job performance will satisfactorily provide employers in the area with skills needed to meet current labor market trends.

Technical Standards*

*general information about technical standards and accommodation.

Students entering these programs must be able to demonstrate the ability to:

  1. Comprehend textbook material at the 11th grade level.
  2. Communicate and assimilate information either in spoken, printed, signed, or computer voice format.
  3. Gather, analyze, and draw conclusions from data.
  4. Manipulate small items such as a mouse or keyboard.
  5. Read data from a computer screen.
  6. Sit or stand for prolonged periods of time.

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